Frequently asked questions
Everything you need to know about Abeco, Abeco AI, pricing, setup and our digital services.
Getting started
Yes. Every Abeco plan comes with a 14-day free trial, and no credit card is required to start. You get full access to the features of the plan you choose.
Yes — all plans include free setup. Our team creates your locations, services and staff based on the information you give us, so you can start taking bookings straight away.
Yes. We provide you and your staff with the training and support you need to get up and running, including short live sessions and step-by-step guides.
Yes. Export your data from your current software and our migration specialists handle the rest — clients, services, staff and upcoming appointments.
Booking & payments
Receiving payments through PayPal and Stripe is no longer difficult. Connect your accounts in a few clicks and we are happy to help you configure deposits by percentage or fixed amount.
Yes. We add the Abeco online booking widget to your existing website and your Facebook page, and give you a QR code and a direct booking link you can share anywhere.
Yes. Abeco sends automatic notifications for new, rescheduled, approved, pending, rejected and cancelled appointments, plus reminders before and after each visit by SMS and email. WhatsApp notifications are included on the Enterprise plan.
Yes. You can combine several locations in one account, filter the calendar by location, service and staff, and compare the earnings of each location in reports. The Enterprise plan includes unlimited locations.
Abeco AI & digital services
Abeco AI is the set of intelligent features inside the Abeco platform: an AI booking assistant that suggests the best free slots, no-show risk scoring that triggers extra reminders, AI-drafted replies to online reviews, sentiment analysis and content suggestions for your social posts and emails.
Yes, of course! Every plan includes a website (Micro, Pro or Enterprise). We ask a few short questions to understand your business, research your industry, create a design and offer unlimited revisions until you are 100% happy. Once approved, we build and launch it with the booking widget included.
Your data is hosted on Google Cloud Platform with daily backups and SSL encryption. We never sell your data or your customers’ data. Read our Privacy Policy for full details.
Yes. Plans are billed monthly and you can cancel whenever you like. Paid plans are also covered by our 100% money-back guarantee — see the Refund Policy for the conditions.
No questions match — ask us directly.
Still have questions?
Talk to our team or book a free demo — we are happy to help.