This Cookie Policy explains how Abeco (also known as Abeco AI) uses cookies and similar technologies on our website at https://abeco.io. It tells you what these technologies are, which ones we use and why, and how you can control them. We keep our use of cookies to a minimum. Only items that are strictly necessary for the site to work are used without your consent.
This policy should be read together with our Privacy Policy, which explains more generally how we handle personal information.
1. What are cookies and similar technologies?
Cookies are small text files that a website places on your device (computer, phone or tablet) when you visit. They let the website remember information about your visit, such as your preferences, or recognise your browser when you come back.
Websites can also use similar technologies that work in much the same way. In this policy, "cookies" includes all of them:
- localStorage – browser storage that keeps a small piece of data on your device until it is deleted, either by the website or by you clearing your browser data.
- sessionStorage – browser storage that keeps data only for the current browser tab and deletes it automatically when you close that tab.
- Pixels and tags – small pieces of code or tiny images that tell a service a page has been viewed or an action taken.
Cookies can be first-party (set by the website you are visiting, in this case abeco.io) or third-party (set by another service, such as an analytics provider). They can also be session cookies, which expire when you close your browser, or persistent cookies, which stay until a set expiry date or until you delete them.
2. Why we use cookies
We use cookies and browser storage to:
- remember your cookie consent choice, so we do not ask you on every page;
- make our forms work smoothly and personalise the thank-you page you see after submitting a form;
- if you agree, understand how visitors use our website so we can improve it; and
- if you agree, measure the effectiveness of our advertising and marketing.
We do not use cookies to sell your personal information, and we do not sell personal information to anyone.
3. Categories of cookies
We group cookies into four categories. Only the first category is used without your consent.
| Category | What it does | Consent needed? |
|---|---|---|
| Strictly necessary | Makes the website work, keeps it secure and remembers your cookie choice. The site cannot function properly without these. | No – always on |
| Preferences | Remembers choices you make to give you a more personal experience, such as details carried between pages in the same visit. | No, where the item is essential to a service you asked for; otherwise yes |
| Analytics | Helps us understand how visitors find and use our website, such as which pages are most popular, using aggregated statistics. | Yes – only if you accept |
| Marketing | Helps us measure our advertising and show more relevant Abeco ads on other websites and platforms. | Yes – only if you accept |
Strictly necessary
These items are needed to provide the website and the features you ask for. For example, we must remember whether you have accepted or declined optional cookies. Otherwise we would have to show you the cookie banner on every page, and we could not respect your choice. Because they are essential, these items cannot be switched off in our cookie banner. You can still block or delete them in your browser, but parts of the site may then not work as intended.
Preferences
Preference items remember information you have given us so we can tailor your experience. On our website, this includes carrying your first name from a form you have just submitted to the thank-you page, so we can address you by name. This item is kept only for the current browser tab and is deleted when you close it.
Analytics
Analytics cookies help us count visits and traffic sources, so we can measure and improve how our website performs. For example, they show us which pages are useful and where visitors leave. We use analytics tools such as Google Analytics. These cookies are set only if you click "Accept" in our cookie banner. If you decline, no analytics cookies are placed.
Marketing
Marketing cookies may be set by advertising platforms, such as Google or Meta, to measure how our ads perform (for example, whether someone who clicked an ad later requested a demo). They may also be used to show Abeco ads to people who have visited our site. These cookies are set only if you accept them. If you decline, no marketing cookies are placed.
4. The cookies and storage items this website uses
The table below lists the items used on abeco.io. The first two are the only items stored when you decline optional cookies.
| Name | Type | Category | Purpose | Duration |
|---|---|---|---|---|
| abeco_cookie_consent | First-party localStorage | Strictly necessary | Records your choice in the cookie banner (accepted or declined), so we can respect it and avoid showing the banner again on every page. | Until you clear your browser storage or change your choice using "Cookie settings" |
| abeco_form_name | First-party sessionStorage | Preferences (essential to the form you submitted) | Temporarily holds the first name you entered in a contact or demo form, so the thank-you page can greet you personally. It is not sent to any third party by this item. | Deleted automatically when you close the browser tab |
| Google Analytics cookies (for example _ga and _ga_*) | First-party cookies set by a third-party service | Analytics | Distinguish unique visitors and sessions to produce aggregated statistics about website use. | Up to 2 years – set only if you accept |
| Advertising platform cookies (for example Google Ads or Meta) | Third-party cookies and pixels | Marketing | Measure ad conversions and support showing relevant Abeco ads. | Typically up to 90 days to 2 years, depending on the provider – set only if you accept |
Exact cookie names and durations for third-party tools are set by those providers and may change. We review the tools we use regularly and update this table when we add or remove a category of cookie.
The Abeco platform and booking pages
When account holders log in to the Abeco platform, we use strictly necessary cookies or storage items to keep you signed in, protect against cross-site request forgery and remember your session settings. Booking pages and widgets that businesses embed on their own websites may also use strictly necessary items to complete a booking. If you visit a business's own website, that business is responsible for the cookies on its site and for getting any consent needed.
5. How consent works on our website
When you first visit abeco.io, we show a cookie banner that lets you accept or decline optional cookies.
- Before you choose: only strictly necessary items are used. No analytics or marketing cookies are set.
- If you click "Accept": we save your choice in abeco_cookie_consent and may load analytics and marketing tools.
- If you click "Decline": we save your choice in abeco_cookie_consent and do not load analytics or marketing tools.
Your choice applies to the browser and device you used. If you visit from another device or browser, or clear your browser storage, we will ask again.
6. How to change or withdraw your consent
You can change your mind at any time:
- Scroll to the footer of any page on our website.
- Click the "Cookie settings" link. This reopens the cookie banner.
- Choose "Accept" or "Decline". Your new choice replaces the old one straight away.
If you withdraw consent, we stop loading analytics and marketing tools from your next page view. Cookies that were already set before you withdrew may stay in your browser until they expire. You can remove them immediately by clearing your cookies for abeco.io (see below). Withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew it.
7. Managing cookies in your browser
Most browsers let you view, block and delete cookies and site data. You can usually find these controls in your browser's settings, under "Privacy", "Security" or "Site data":
- Google Chrome: Settings > Privacy and security > Third-party cookies, or Site settings.
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
- Apple Safari: Settings (or Preferences) > Privacy > Manage Website Data.
- Microsoft Edge: Settings > Cookies and site permissions.
- Mobile devices: check the settings for your browser app, or your device's privacy settings.
Clearing "site data" or "cookies and other site data" also removes localStorage items such as abeco_cookie_consent. Closing a browser tab removes sessionStorage items such as abeco_form_name.
You can also limit tracking in other ways:
- install the Google Analytics opt-out browser add-on, offered by Google;
- adjust your ad personalisation settings in your Google, Meta and other platform accounts; and
- use private or incognito browsing, which usually deletes cookies and storage when you close the window.
Please note that if you block all cookies and site data, some parts of our website may not work properly. For example, we may not be able to remember your cookie choice, so the banner may appear on every visit.
8. Do Not Track and Global Privacy Control
Some browsers send "Do Not Track" or Global Privacy Control signals. There is no single agreed standard for how websites should respond to Do Not Track. Our consent banner gives you direct control: optional cookies are never set unless you accept them. Where the law requires it, we treat a valid Global Privacy Control signal as a request to opt out of the relevant processing.
9. Cookies and personal information
Some information collected through cookies, such as an online identifier or IP address, may be personal information under the Privacy Act 1988 (Cth) or personal data under the GDPR and UK GDPR. We handle it in line with our Privacy Policy, which explains:
- who we share information with, including analytics providers;
- how information may be transferred outside Australia;
- how long we keep information; and
- your rights to access, correct and delete your information, and how to make a complaint.
For visitors in the European Economic Area and United Kingdom, our legal basis for strictly necessary items is our legitimate interest in providing a working, secure website (and the exemption for strictly necessary storage under ePrivacy rules). Our legal basis for analytics and marketing cookies is your consent.
10. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example when we add or remove tools or when the law changes. We will post the updated policy on this page and change the "last updated" date at the top. If we make a significant change, such as introducing a new category of optional cookies, we will ask for your consent again where required.
11. Contact us
If you have questions about our use of cookies or this policy, please get in touch:
- Email: [email protected]
- Phone: +61 1300 886 899 (Monday to Friday, 09:00–18:00 ACST)
- Post: Abeco, Level 21/25 Grenfell St, Adelaide SA 5000, Australia
Still have a question about cookies or your privacy choices? We are happy to help.
Contact us